Cloudhelix
All Systems Operational

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Welcome to the Cloudhelix Status Page. If you have any questions, please email us at support@cloudhelix.io.

Cloud Operational
Compute ? Operational
Storage ? Operational
Management ? Operational
Backup & DR Operational
Veeam Cloud Connect ? Operational
Zerto ? Operational
Network Operational
External Transit ? Operational
AWS Direct Connect ? Operational
Private Interconnect Operational
Datacenter Interconnect Operational
Public Peering Operational
AWS ec2-eu-west-1 Operational
AWS cloudFront Operational
Papertrail Log Collection Operational
AWS ec2-eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cloudhelix vCloud Director
Fetching
Cloudhelix Veeam Cloud Connect
Fetching
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - The issue affecting the Telehouse West vCloud platform has now been resolved.
Root cause investigation is still ongoing with VMware support and an RFO will be issued to affected customers in due course.
Should you have any further questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Feb 10, 10:32 GMT
Investigating - vCloud Platform Compute Degradation (Telehouse West, UK)

At 0607 GMT Cloudhelix received multiple monitoring alerts indicating a problem with a single compute node in the Telehouse West datacenter. A small number of client virtual machines were automatically restarted onto other members of the compute cluster by VMware High Availability (HA).

The compute node has been removed from service and the root cause is under investigation by VMware.

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Feb 9, 08:37 GMT
Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.