Cloudhelix
All Systems Operational

About This Site

Welcome to the Cloudhelix Status Page. If you have any questions, please email us at support@cloudhelix.io.

Cloud Operational
Compute ? Operational
Storage ? Operational
Management ? Operational
Backup & DR Operational
Veeam Cloud Connect ? Operational
Zerto ? Operational
Network Operational
External Transit ? Operational
AWS Direct Connect ? Operational
Private Interconnect Operational
Datacenter Interconnect Operational
Public Peering Operational
AWS ec2-eu-west-1 Operational
AWS cloudFront Operational
Papertrail Log Collection Operational
AWS ec2-eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cloudhelix vCloud Director
Fetching
Cloudhelix Veeam Cloud Connect
Fetching
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 09:57 GMT
Update - This maintenance window has been cancelled due to an unexpected lack of engineer resource availability at Exponential-e. Apologies for any inconvenience caused.

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Dec 5, 09:57 GMT
Scheduled - Interconnect: Exponential-e maintenance (Telehouse West, UK)

Cloudhelix will be carrying out maintenance to a private interconnect to Exponential-e during this window.

Interconnects to Exponential-e in other datacenters such as Equinix LD6 in Slough will remain up, so any customers that subscribe to a multi-homed interconnect service will see traffic route to alternate sites, before traversing the Cloudhelix core to Telehouse West. Single-homed customers within Telehouse West will see an outage to Exponential-e connectivity during this window.

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Nov 28, 08:23 GMT
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 GMT
Scheduled - Transit: upstream provider maintenance (THW, UK)

We have been notified by Centurylink that they will be carrying out core router software upgrades during this window.

During this time customers in this region may see some brief periods of intermittency and/or sub-optimal routing as routes reconvergence over alternate providers.

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Nov 21, 11:20 GMT
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.