Completed -
The scheduled maintenance has been completed.
Dec 5, 09:57 GMT
Update -
This maintenance window has been cancelled due to an unexpected lack of engineer resource availability at Exponential-e. Apologies for any inconvenience caused.
Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Dec 5, 09:57 GMT
Cloudhelix will be carrying out maintenance to a private interconnect to Exponential-e during this window.
Interconnects to Exponential-e in other datacenters such as Equinix LD6 in Slough will remain up, so any customers that subscribe to a multi-homed interconnect service will see traffic route to alternate sites, before traversing the Cloudhelix core to Telehouse West. Single-homed customers within Telehouse West will see an outage to Exponential-e connectivity during this window.
Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Nov 28, 08:23 GMT
We have been notified by Centurylink that they will be carrying out core router software upgrades during this window.
During this time customers in this region may see some brief periods of intermittency and/or sub-optimal routing as routes reconvergence over alternate providers.
Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Nov 21, 11:20 GMT