Cloudhelix
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Welcome to the Cloudhelix Status Page. If you have any questions, please email us at support@cloudhelix.io.

Cloud Operational
Compute   ? Operational
Storage   ? Operational
Management   ? Operational
Backup & DR Operational
Veeam Cloud Connect   ? Operational
Zerto   ? Operational
Network Operational
External Transit   ? Operational
AWS Direct Connect   ? Operational
Private Interconnect   Operational
Datacenter Interconnect   Operational
Public Peering   Operational
AWS ec2-eu-west-1   Operational
AWS cloudFront   Operational
Google Cloud Platform Operational
Google App Engine   Operational
Google BigQuery   Operational
Google Cloud Dataflow   Operational
Google Cloud Datastore   Operational
Papertrail Log Collection   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Transit: upstream provider maintenance (Equinix WA2, Poland) Nov 16, 00:00-06:00 GMT
Transit: upstream provider maintenance (Equinix WA2, Poland)

We have been notified by Cogent that they will be carrying out core router software upgrades during this window.

During this time customers in this region may see some brief periods of intermittency and/or sub-optimal routing as routes reconvergence over alternate providers.

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Posted on Nov 5, 20:37 GMT
System Metrics Month Week Day
Cloudhelix vCloud Director
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Cloudhelix Veeam Cloud Connect
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Past Incidents
Nov 12, 2018

No incidents reported today.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018
Cloudhelix DMZ Firewall Maintenance (Telehouse West, UK)
Completed - The scheduled maintenance has been completed.
Nov 4, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 GMT
Scheduled - Cloudhelix DMZ Firewall Maintenance (Telehouse West, UK)

Cloudhelix have scheduled this window to perform a firmware upgrade to the Cloudhelix DMZ Firewalls within the Telehouse West datacenter.

There will not be any interruption to customer virtual machines, however the following Cloudhelix public services will be unavailable for a short period while the update completes:

- vCloud Director: vcloud.cloudhelix.io
- Veeam Cloud Connect: veeam.cloudhelix.io
- DNS: 185.43.40.8 & 185.43.40.9
- SMTP: smtp.cloudhelix.io

Should you have any questions or concerns, please reach out to Cloudhelix Support via support@cloudhelix.io or call +44 1273 987 920.
Oct 26, 19:42 BST
Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.

Oct 30, 2018

No incidents reported.

Oct 29, 2018

No incidents reported.

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